General FAQs
How To Place An Order?
Step 1: Select your desired items (design, color, size, quantity) and click “Add to Cart”.
Step 2: Once you have finished browsing our web store, you can proceed with your order by clicking “Cart” at the top right corner.
Step 3: Review your final order, apply any coupon codes, select your shipping method, and calculate shipping rates.
Step 4: Click “Proceed to Checkout” and provide the necessary details.
Step 5: After completing the previous steps, select your preferred payment method and proceed with the payment.
Step 6: You will receive an automated email confirming your order(s) in your inbox.
Step 7: You will receive another automated email from us confirming the dispatch of your items. This email will include a delivery tracking number for your convenience. Note: To ensure efficient delivery of your parcel, please double-check your shipping and billing addresses as well as your mobile number to ensure all details are correct. Note: All orders are considered confirmed and final upon checkout.
Which Size Should I Choose?
We recommend referring to the measurement chart provided under each product page for sizing guidance. If you need further assistance, please do not hesitate to contact us.
ORDER AND PAYMENT
What Are The Payment Methods Available?
We accept major credit/debit cards, Apple Pay and Google Pay via Stripe as a form of payment.
Can I Cancel Or Modify My Order After It’s Been Confirmed?
As we begin processing your order immediately upon receipt, we regret that it is not possible to make any changes or modifications once the order has been placed and confirmed.